There is no amount of copy or photographs that can explain the impact of owning an original John Christian design. Our customers are the only ones that can truly express that feeling.....
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Below are are additional reviews submitted directly to our attention from our thousands of happy customers.:
Dear John Christian,
I want to take some additional space here to share with you the total satisfaction with my purchase. After a year of looking for the perfect ring, John Christian always beat out any other. With 5 kids, I was really worried about how the ring would come out. Needless to say, I was totally overwhelmed when I saw the ring. My kids loved finding their name on it and could not wait to present it to their mom, and neither could I. We gave it to her early and the look on her face (along with the tears) was priceless. That ring is the first thing she puts on in the morning and the last thing she takes off, even before her wedding ring!
I look forward to ordering anniversary rings in the near future.
Jamie - Texas
Dear John Christian,
As some one who has been in business and customer service there whole life, I have found that are those that do their job and those that care about what they do. John Christian truly care not only about putting out a superior quality product but truly about the customer.
In this day of age when most company's have the i can not help you, or if they are willing to, the product of service is substandard. What a sincere pleasure it is to tell all to who would like a unique piece of jewelry that is not jewelry but will be handed down to many generations. Trust the craftsmen and John christian . My wife and i were renewing our wedding vows at 15 years and John christian put the dates in roman numerals with 3 diamonds for me in the 18 karat gold . To this day it still looks wonderful and i tend to think that some day my wife will wear it on a chain.
Thank you so much John christian for the outstanding customer service and quality workmanship .
sincerely and truthfully my real name ,
Christian John Nielsen - In New York
I ordered a “Mothers Ring” several weeks ago and was pleasantly surprised to hear that the order was complete and was shipped, your turnaround time on this fine piece of jewelry is just amazing. I wasn’t at the house when it arrived, however, my wife was and she didn’t know that my daughters I purchased it. I received a phone call at work and my wife was crying, she had inadvertently opened the package and she couldn’t believe how beautiful the ring was. I am extremely happy with this purchase and the joy in her voice and the tears in her eyes was worth every penny.
My daughters and I would like to tell all who was involved in designing and building this fine ring that they have done an outstanding job.
Tommy, Brittany and Emily O.
Dear John Christian,
We love our rings and especially that they arrived one week before expected. As I mentioned on the phone, on our 25th anniversary in September we went back to the place where we were married. After talking for a while, Scott pressed a small white pouch in my hand. I knew from the feel what it was as I had one in my other hand waiting to place in his hand. What a surprise as neither of us had discussed the rings or knew that the other knew of John Christian. I had ripped your ad out of a SkyMall catalog on a flight one year prior. John Christian is a great company.
Scott and Nancy F.
Dear John Christian,
In these contentious times many people (including me) take time to complain when they are not satisfied with some service or product. I feel that to be fair, we should also take the time to compliment when service and product exceed our expectations. Such has been the case with our entire John Christian experience.
Shortly before our last anniversary, I saw your company’s ad in an in-flight magazine, and “discretely” made note of the contact information so as to surprise my wife with an Expres anniversary ring (she was sitting alongside). I later telephoned your company and spoke with a most pleasant and knowledgeable representative who explained the unbelievable express (3-day) service available. I also asked if this was a “substantial feeling” ring and was assured that it was. When I asked about re-sizing after the purchase, I was told it was free for 30 days. I ordered the ring….
As promised, the ring arrived in 3 days and looked and felt beautiful. It exceeded my expectations in every way and I could hardly wait to give it to my wife. On our anniversary I gave it to her and watched the amazed look in her eyes when she saw the beautiful ring. She said she loved it and then gave me a present to open. SURPRISE! It was a John Christian Numeros ring!! Neither of us had any idea the other had ordered from you.
Unfortunately, both rings were sixed wrong (our fault; not yours). We sent them back to the company and received the re-sized rings within a week. WE LOVE THEM and everyone comments favorably on them.
Congratulations on having such a superb product line and such fine service. We wish you all the best, and you may use this letter for endorsement of your company, if you wish.
Sincerely,
Steven W.
Dear John Christian,
I am writing to express my sincere appreciation for the quality product and outstanding level of service provided by your company. It is obvious John Christian places their customers in high esteem, as my story will demonstrate.
I ordered a Numeros ring as an anniversary gift in mid-December. Upon receiving it, I was truly pleased that it was exactly as presented on your website photos. Beautifully done! I could not have been happier…for the moment.
However, a day later it struck me that I had mistakenly entered the wrong year, a fairly fatal error as you can imagine. I immediately called your company, and was comforted by a pleasant lady, Kim, if I recall correctly. After describing my error, she informed me that they would redo the ring at no charge, and ship along a box to return the original one. The only downside was that due to holiday demands on your company, I would not receive the replacement until the 5th of January at earliest. Understandable. At this point, I was pleasantly surprised at the support for an obvious customer mistake.
Well, today on Christmas Eve, my level of satisfaction reached another level when FedEx dropped off the replacement ring in time for Christmas. This level of service is unparalleled in my experience especially during the heavy customer demands around this time of the year. As a business owner myself, I appreciate this effort and want to commend your company and its staff.
Enclosed is my original ring. Thank you once again. I look forward to doing business with your company in the future.
Happy Holidays and Regards,
Mark S. C.
Dear Gentlemen,
My husband loved his anniversary ring. I can’t thank you enough for having made two rings within a week and a half. My mistake was in the sizing of the ring. I panicked, you didn’t! His new and perfectly sized ring arrived the day before our anniversary. Thank you, thank you, and thank you.
It’s a beautiful ring, and I hope to be ordering from you again in the near future.
Sincerely,
Karen M.
Dear John Christian Staff,
The custom family crest ring just arrived and surpassed all expectations! I can’t wait to present the surprise to my husband later this month. As I mentioned, he spends his days in steel fabrication, and he is just going to be in awe of your talent with detail! It is a treat to think of the pleasure this ring will bring not only to my husband but to all the family members who will wear it in the future. Job well done! And I just want to say a word of thanks for advertising in the airline magazine! It will be an honor to tell everyone where we got such a unique gift.
Sincerely,
Debbie H.
Dear John Christian,
I would like to take this opportunity to say thank you for the wonderful job you did on the remake of my wife’s ring. I was so worried how it would turn out because of the additional child’s name being added. I thought it would take away from the original ring. I thought the names of the children would be so much smaller, but it wasn’t. My wife was shocked because it was a surprise. I had taken it out of her jewelry box without her knowledge. The ring came back absolutely beautiful and just in time for Valentine’s Day as you said it would. Once again, thank you and fantastic job!!!
Sincerely,
Terence J. J.
Dear John Christian Designer,
I was so pleased to receive my beautiful family ring. I was so upset to see that I gave the wrong size to you. I would really like my ring resized to an 8 1/2. If you can please send back the ring to my work address. I need my baby back. I love it! I love it! I love it! If you ever need a testimonial for your website, call on me.
Thank you,
Annie M.
Another Satisfied Customer
Dear John Christian Family Crest Designer,
Once again, thanks for all your help on this unique design. I just love the ring; it turned out beautifully. You are a superior jewelry designer. Please pass on my compliments to your superiors for a job well done. I have ordered from your company before, and have always been extremely satisfied. If I can give a testimonial to any of your customers about your quality, competence and integrity, just let me know.
Thanks again and God bless,
John L. L.
Dear John Christian,
Thank you so much for your outstanding service and quality of workmanship. You’re the best.
Sincerely,
Nicki C.
Dear John Christian Designer,
I just received the ring yesterday. I want to let you know how impressed I was with the high craftsmanship quality of your product. Not even on my trips to Europe where specialists on family crest rings are common, have I seen such nice work done.
Thanks, and I look forward to the art to order the other ring.
Regards,
Pedro D.
Dear John Christian Designer,
Thank you so much! I just received the ring, earlier than expected, and it’s incredible! I am so impressed with the quality and the design. The Family Crest ring is for my husband, for our 10 year wedding anniversary. My idea was to buy something for him that could be a family heirloom for him to one day pass on to our son. With your beautiful products, I have been able to accomplish this with such a wonderful piece. I only hope that I can wait a week until our anniversary to give him this ring. This is our second purchase from John Christian, and I could go on and on about the fantastic workmanship in the designs. Just know that you have a customer for life.
Thank you, thank you, thank you!
Sincerely,
Mary Ann G.
Dear John Christian,
A perfect transaction all the way around. The ring is beautiful and the purchase online was painless. The best part was that the two times when I did need to call and speak to a human being, there was absolutely no difficulty getting through to someone; one of the qualities that can be lost with online shopping.
I would definitely shop with John Christian again.
Debi T.
Dear John Christian,
I purchased the ring for my wife to celebrate our 25th wedding anniversary. She had seen the ring in a John Christian advertisement several years ago, and commented (hinted) that it would make a great gift for a special anniversary. To say the least, she was surprised that I’d even remember, but she was, and still is, delighted beyond belief. She loves her new ring, and so does everyone that sees it. The entire transaction was perfect, and all communications with the staff at John Christian was accurate, friendly and professional. Thanks!
Jeffrey H.
Dear John Christian,
Exceptionally pleased with John Christian Customer Service, Delivery and Quality of their jewelry! Representative was helpful and pleasant to talk to, delivery arrived even earlier than expected and the quality of my item was far better than I could have hoped for. Exceptional craftsmanship and weight. I will return for more. Thank You!
John G.
Dear John Christian,
Bottom line... OUTSTANDING MERCHANT!!! Everything went exactly as planned. Timing, shipping, and my wedding band is awesome. I can’t wait to walk down the isle on Sunday and put it on. THANK YOU John and company!!
Jason S.
Dear John Christian,
I bought a Mothers Ring that was beautiful. It was easy to order online and I was confident that I had ordered accurately because of the repeated measures to ensure such. I was even able to email them to check on the status of the ring, and they replied back within the hour. That is what really impressed me. The ring was delivered three days before Mother’s Day, just as they said it would, even though I had just ordered it the weekend before. Great merchant, great product. I look forward to buying from them again.
Chris G.
Dear John Christian,
I was very pleased with how smoothly and quickly my order was processed. I was leery about ordering something on-line without having seen the product or dealt with the company before but when I received the item yesterday I was very, very pleased with the quality of it. I would definitely deal with this company again.
Lillian D.
Dear John Christian,
This is an excellent merchant! I have ordered 3 pieces of jewelry from John Christian and their quality and customer service is second to none. I will gladly serve as a reference for them and will order from them again should the need arise. Thanks for taking care of your customers so well! The way you do business is very refreshing.
Ronald S.
Dear John Christian,
This is the 5th time (for a total of 6 pieces of jewelry) I have ordered from John Christian. The quality and detail of their jewelry is the best I have found. I have purchased jewelry for members of my family and myself. The members of my family have absolutely loved their gifts from John Christian. I have recommend John Christian to other family and friends who have been pleasantly surprised when they have received their jewelry. They always are amazed with the detail and quality of the product they have ordered. All of the members of my family who have received John Christian’s products have mentioned that they will pass their John Christian jewelry to younger relatives as family keepsakes.
Caroline G. M.
Dear John Christian,
We will celebrate our 25th wedding anniversary next month, and the Roman numeral anniversary bands we purchased from John Christian will mark the occasion perfectly! The website was very easy to work with, and the follow-up and customer service was outstanding!! When I called to check on the status of our order, I mentioned that we would be leaving on a certain date for a cruise, with the ship’s captain renewing our vows and us exchanging our new anniversary bands. Customer service made sure that our rings shipped in plenty of time before our departure. We are ecstatic with the quality of the rings, and would recommend John Christian to everyone looking for something exquisite to mark a special occasion.
Jim & Shirley T.
Just when I thought your company was perfect, your personal response took it to a whole new level!! We will certainly be great ambassadors for your company, as I know people will ask about our amazing rings, and we will enthusiastically point them in your direction!! Your jewelry is the epitome of artful perfection, and your customer service is head & shoulders above everyone!
Thanks again!
Jim & Shirley T.
Dear John Christian,
I was very impressed with John Christian from their website to phone calls to the jewelry I purchased. The website is very easy to get around and shows the merchandise very well. I wasn’t used to ordering jewelry online so I called their customer service and they were extremely helpful, knowledgeable and more than patient with me. My ring arrived earlier than I expected and the workmanship with incredible. The quality of the work and attention to detail was wonderful. John Christian more than met my expectations and I’m already planning my next purchase.
Pamela B.
Dear John Christian,
I forgot to select a personal engraving script and customer service was quick in contacting me and helping me correct the problem. Not only that but they somehow managed to ship me the ring on Valentine’s Day by 1 o’clock when I had only managed to contact them the day before! My girlfriend was also very pleased to say the least.
Chris D.
Dear John Christian,
Love the rings, love the service. Fast delivery, painless. Beautiful work. This is the way business should be.
Timothy D.
Dear John Christian,
The products are fairly expensive, but the value is worth the cost. Unique and beautiful. Of equal importance is their customer service. The automated emails and alerts work flawlessly and are easy to use and understand. Also, it is EXEPTIONALLY easy to get through to an ACTUAL HUMAN if necessary. Their people are professional, efficient, & friendly. I will be doing business with them often.
Michael B.
Dear John Christian,
I purchased the silver plated 2007 Mothers Frame. I just received it today and I wanted to let you know how beautiful it is. The picture in the catalog does not give it justice. Seeing it in person I am amazed. This is the second item that my husband & I have purchased and are pleased with your work. When we have called with questions your staff has been wonderful. I am so glad that we saw your ad in a magazine when we flew to Boston for vacation last summer!
Please thank everyone on your staff.
Thanks again,
Kristie R.
Dear John Christian,
I just received my purchase of the Medium Mother's Ring in Sterling Silver, for my wife’s Mother's Day gift. I am very impressed not only with your jewelry but also with the simplicity of ordering, as well as the shipping and handling of all phases of this purchase. It is nice to know that the company that takes your hard earned money, handles your purchase in the manner of which makes the consumer satisfied with their decision to buy from you. Kudos to your organization and Thank you!
Thomas K. S. Jr.
Dear John Christian,
I received the Wheel Pendant today. Again you have outdone yourselves, it is perfect! It is for Mother's Day, and I am sure my wife will love it.
Thanks Again,
Robert J.
Dear John Christian,
Hi, I just received my mother’s ring this evening, and I LOVE IT! It is the most beautiful mother’s ring I have ever seen, and I am proud to be the owner of such an incredible piece of jewelry. This is such a unique and attractive ring. I am honored to be wearing such a lovely symbol of motherhood. My husband had given me a mother’s ring the first year after our child was born, but I hated it and thought it was very "old farty" looking! Thanks for producing such an eye-catching, wonderfully symbolic and very awesome looking finger candy! I will wear and brag about it every chance I get. Again my thanks.
Sincerely,
Jude P.
Dear John Christian,
One of the finest online merchants I have ever dealt with. The product was exactly as promised, on-time, perfectly delivered and everything worked as indicated from initial order through delivery. An exceptional merchant, representing an extremely good value for the products offered. These people know how to put high touch back into high tech and keep the shopping experience from being so impersonal for what is actually a very personal, often sentimental purchase.
Bravo!
Connie K.
Dear John Christian,
I received my ring today. I can't tell you how pleased I am with the ring. The quality is excellent, and it is so beautifully made! The packaging is amazing as well. I am so happy with my ring! I will show it off to everyone; I will be the best advertiser for your company! You have one extremely satisfied customer in me.
Marina P.
Dear John Christian,
Excellent product... was everything I hoped it would be, and more! Delivered ahead of schedule. Excellent website, easy to navigate, informative, and easy to make purchases.
Frances T.
Dear John Christian,
I just received the ring yesterday. First, I would like to thank you for finishing the ring in time for me to have it for my brother's birthday. I know it was short notice but I wanted to let you know how much I appreciate your efforts. Secondly, I cannot even begin to describe how much I love the ring. I have to admit, I was a little nervous ordering a ring on-line when I wasn't sure of the design. When I opened the package, I couldn't believe how beautiful the ring was. The intricate design and attention to detail was amazing. It is more beautiful than I could have imagined. I wanted to thank you for creating a piece of art that is sure to be an unforgettable birthday gift and probably a family heirloom. I wanted to let you know how much I appreciated your time, effort and talents in creating this ring. I will be recommending John Christian Design and specifically you to everyone I know. Again, thank you for everything. I love, love, love the ring!!!
Bea K.
Dear John Christian,
Good afternoon. The rings arrived a little while ago and they are absolutely SPECTACULAR! They exceeded high expectations and will indeed prove the perfect lasting symbol for the wedding. The two dates, thirty years apart, are beautiful, and the spacing looks perfect along with the slanted negative space of polished gold to separate the dates. In short, they are PERFECT! I cannot tell you how much I appreciate the extra effort the design team put forward to work with me on the appropriateness of the volume of Roman numerals involved in the design. Again, it is PERFECT. Finally, the fit it perfect as well! THANK YOU, THANK YOU, THANK YOU!
Best regards,
David T.
Greetings, John Christian
I just received my order for the two continuous life wheel pendants. I just wanted to let you know that I think they look GREAT! I'm sure my wife and daughter will be very excited on Christmas. This is probably my fourth order from John Christian... and you never cease to amaze. Great work!! Please pass my comments to the whole John Christian team, and my best wishes for a blessed Christmas.
Kind regards,
Timm G.
Dear John Christian Designer,
I received my husband's ring today and it’s beautiful. He loves it!! Thank you again for your flexibility and patience in working with me on the final design. The quality of the workmanship is outstanding and the fit is perfect. From beginning to end, my experience with you and your company has exceeded my expectations. Please pass my appreciation on to everyone involved in designing, creating and processing my order.
Regards,
Laura K. P.
Dear Gentlemen
At last, my niece, who lives in Houston, came to Brasil and delivered to me the ring I ordered to you. I am very happy to say that my expectations were surpassed! The excellence of your work and that of the client relationship procedures left me with no alternative other than manifesting enthusiastically my extreme satisfaction with the impact the ring caused in my wife and in myself. A particular word of praise I owe to the designer who was ever so kind and responsive. I am very grateful and I will certainly commend your products to any exacting and refined person who wishes to possess a jewel with an eternal memorabilia. A true work of art. Congratulations. I wish you all the deserved utmost success and hope to contact you in the future for other rings.
Truly Yours,
Prof. Dr. Heitor M. Q.
Dear John Christian Designer,
I wanted to thank you one last time. The ring arrived and it is beautiful. My husband loved it and we could not be happier. The attention to detail in both your craftsmanship and your customer service is outstanding. If you ever need a testimonial please keep me in mind. It has been a long time since I have dealt with a company that did what they promised, the very first time around, and delivered such a high quality product. Thanks a million!
Kathleen G.
Dear John Christian Designer,
I'm sorry it took me this long to shoot an e-mail off to you, but I wanted to thank you for all your help with my husband's ring. You would have thought I had given him the Hope Diamond! His reaction was priceless, and there isn't anyone he hasn't shown it to. Thanks so much. It was well worth waiting for!
Sincerely,
Lisa J.
Dear John Christian Designer,
I gave Richard J. his Family Crest Ring Friday night at our gift exchange….the man cried!!!
Thank you,
Leanna L. L.
Dear John Christian Designer,
I just received my ring and it is beautiful. Well done, right size, perfect size and weight. Thank you for your personal and kind attention. If you or your company would like any more formal endorsement I would be happy to provide it.
Thanks,
Jake K.
Dear John Christian Designer,
A note of thanks to you and all the people at the John Christian company. The rings arrived yesterday afternoon and are beautiful and so finely crafted. Thank you for keeping your word that you would have the rings to me by the 29th of January. I will be presenting the ring to my father when I arrive in Florida on Thursday and so look forward to his reaction to such a wonderful gift. Thank you for making this possible. Too often we only hear when things go wrong but I wanted to make sure you and everyone who was involved knew just how much I appreciated all your efforts in crafting such a wonderful family heirloom.
Sincerely,
Howard A. H.
Dear John Christian,
This was without question the most pleasant experience and highest level of service after the sale that I have received via web-based purchasing. The product was exactly as I envisioned it from the website, and I received it FedEx in 2 days. Your customer service was courteous and unhesitatingly resolved an error I made by shipping a replacement ring in time for the holidays at no charge. This is a quality company, and one that I look forward to doing business with again.
Mark C.
Dear John Christian,
It’s hard for a jeweler to live up to claims and representations appearing in publications. John Christian did. The ring that I ordered was exceptional in appearance and craftsmanship. I also found the price reasonable. I consider this merchant and the product to be a find.
Gregory R.
Dear John Christian,
I have now purchased two highly customized pieces from John Christian and in both cases they exceeded my expectations. The jewelry was delivered well in time for Christmas with no issues at all and the follow up by the vendor was commendable.
On top of everything else, the bracelet and necklace get many, many compliments and I would recommend John Christian to anyone. We were so impressed, my wife and I have already planned some future purchases.
Peter P.
Dear John Christian,
I purchased a ring for a friend from John Christian. The customer service and follow up were excellent. I received a phone call to verify the order. I then needed to change the order the next day, and I was able to talk to someone LIVE. I appreciated that since I could then be confident that the change was made prior to the creation of the customized ring. I also like the 30 days free resizing option in case the ring does not fit properly. I believe you have done everything possible to make sure that someone can shop with John Christian with confidence.
Sandra A.
Dear John Christian,
I recently ordered two wedding rings. The rings were a little more than I wanted to pay. However, once I received the rings, I changed my mind. They were absolutely beautiful. They were both the correct size. The names were spelled right and the date was correct. Even though my ring was exactly the way I ordered it, I was not happy with the way it looked on my finger. The ring was too wide, and it was rather heavy. I wanted to order the 5mm instead. I called the customer service number. The gentleman that took my call was very nice. He said this would be no problem. All I have to do is send the ring back, (with instructions stating what changes needed to be made), and they will make the 5mm ring instead. He also said that any differences in price will be credited back to me. I’m glad that there are still companies out there that are willing to help a customer get what they really want. THANK YOU!!!
Melissa S.
Dear John Christian,
The ring is absolutely beautiful. It’s even better looking in person than on the website. It did seem a bit costly, but you get what you pay for, and the ring is definitely worth the price. I would not hesitate to purchase from John Christian in the future.
Diane G.
Dear John Christian,
My personalized rings showed up on my doorstep exactly when I was told they would. I was so excited to see that the rings were exactly what I’ve been looking and hoping for. Thanks to John Christian my wedding day will be special and personalized. And for the years and anniversaries to come we look forward to ordering future items from here.
Thank you,
Karen B.
Dear John Christian,
I had stated I needed the item by a certain date which wasn’t the date I had monogrammed. I received a call from the designer just to make sure I had entered the correct date for the ring! Fantastic service!
Stanley S.
Dear John Christian,
What a beautiful necklace! Quality is superb and just what we expected and was advertised. The online ordering was simple, and the item was delivered four days before Mother’s Day. We will become frequent customers of John Christian!
Mark W.
Dear John Christian,
My wife loved the ring. I placed it in the hand of our 2 month old and had the two other children carry him and the ring box to their mother and give her the ring. Thank you so much for the nice product. I was impressed with the ease of ordering and shipping.
Paul E. T.
Dear John Christian,
I happened across a John Christian ad in Westways (AAA) magazine. I went to the website and found the items very much to my liking. I wish gold and platinum were not so expensive, however, it is very understandable and not the merchant’s fault. I had been looking for a ring to replace my wedding ring which I lost and I also had been looking for a mother’s ring that could have names and birthstones on it. They had exactly what I had been looking for at a very reasonable price. With only one child, I was able to make a family ring, with my husband, my daughter and my names and birthstones, as well as our wedding date on the ring. It was perfect. The website online service was very customer friendly. I found what I wanted and ordered with ease, and due to Mother’s Day, I received my ring in a very timely manner and was impresses with the quality. Someday, when I have the money I would like to order my husband and I matching wedding bands. I will shop with John Christian again without a doubt.
Debbie P.
Dear John Christian,
My experience with the John Christian Company has been, far and away, my BEST online purchase ever. The customer support, follow up, and professionalism, both online and on the phone, were wonderful. This is a great company with which to do business. I would highly recommend John Christian. This company truly understands customer satisfaction. The ring is wonderful, beyond expectations, and my business experience was professional, pleasant and outstanding in all aspects!
John Q.
Dear John Christian,
I ordered a ring that included the names and birthstones of our children to be delivered by Mother’s Day. It arrived on time, and the ring is beautiful. My wife thinks it is the best piece of jewelry that I have ever given her, and she hasn’t taken it off since Mother’s Day.
Harry C.
Dear John Christian,
I purchased two mother’s rings from John Christian. Their design was beautiful. The price was outstanding. Both rings arrived prior to Mother’s Day as promised. Customer service was very helpful. An overall pleasant experience. I would recommend John Christian for both a quality product and the ease of shopping with them.
Eric A.
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